News

  • 24 Oct 2020
  • 19:28

Hub Operations

Normal operations resumes across all drop off hubs on Monday, 26th October 2020
  • 20 Oct 2020
  • 13:25

Curfew

Due to the 24hrs curfew imposed, all hubs are closed effective immediately, order fulfilment timelines will be extended accordingly
  • 19 Oct 2020
  • 15:51

Important Update

All orders due for cancellation today have been extended by 24 hours due to the ongoing protests.
  • 09 Jun 2020
  • 12:02

Jumia Anniversary Campaign

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  • 25 Mar 2020
  • 22:48

Hub Closure

Important! Dear Seller, please note that Revive, Awolowo, Trade-fair, Alaba, Obanikoro & Lekki hubs will be closed for operations from tomorrow 26th March 2020. Click here for more details.
  • 25 Mar 2020
  • 22:25

Seller Payment Update

IMPORTANT: Dear Seller, please note that Jumia Pay will be the only payment option available to you from the 6th of April 2020. Please endeavor to create your Jumia pay account before this date. Click here to learn more.
  • 20 Mar 2020
  • 10:30

Counterfeit Charge

IMPORTANT!! Dear Seller, please note that the increase in Counterfeit Penalty Charge from NGN 50,000 to NGN 70,000 will take effect from 30th March, 2020.
  • 05 Feb 2020
  • 15:21

Seller Center Downtime

Dear vendor, there will be a seller center downtime during which you will be unable to access seller center for 1 hour starting at 12 midnight.  
  • 22 Jan 2020
  • 13:30

Trade Fair Hub Update

Dear vendor, due to a scheduled cycle count, there will be no operations at the Trade fair hub on Saturday, 25th of January, 2020. Normal operations would resume on Monday 27th of January 2020.
  • 09 Jan 2020
  • 16:12

Seller Center Downtime

Dear vendor, there will be a seller center downtime during which you will be unable to access seller center for 30 minutes starting at 12 midnight on the 10th of January.
  • 07 Jan 2020
  • 18:05

Ogba Hub Update

Dear vendor all returns can now be picked up at Ogba hub and the operating times have been extended, for more info please click here  
  • 24 Dec 2019
  • 10:42

Cycle Count Update

Due to the end of year cycle count, we will have limited operations from 21st Dec, for more info please click here
  • 17 Dec 2019
  • 18:19

Alaba Hub Update!

Due to end of year festivities, there will no operations at Alaba reco plaza on Wednesday 18th December, all packages should be shipped at the rest point building.
  • 11 Dec 2019
  • 11:08

Ogba Hub Update

IMPORTANT! Due to a recent security concern in Ogba environs, please note that Ogba hub operating hours have been revised and the hub will now close at 1 pm daily until further notice. This will be effective from today, 11th December 2019. In the event you are unable to get to the hub before 1 pm, please note that you can ship from the nearest hub, see a list of all other hubs here . We apologize for the inconvenience.

  • 10 Dec 2019
  • 18:26

Seller Center Maintenance

IMPORTANT! There will be routine maintenance on Seller Center on Wednesday, 11th December at 12:00 -12:30 AM as a result, Seller Center will not be available for 30mins.
Seller Center will be restored immediately after the maintenance is concluded.
We sincerely apologize for any inconvenience this may cause.
  • 02 Dec 2019
  • 13:28

Hub update

Dear Seller due to high order volumes & space constraints, you will be required to pick your available returns at the hub before shipping.
  • 25 Nov 2019
  • 16:56

Update on Purchase of Packaging Materials

Dear Seller, the sale of packaging materials at all hubs ends on Wednesday 27th November 2019. Please ensure you have adequate Packaging Materials to fulfill your Black Friday orders.
  • 18 Nov 2019
  • 09:43

Purchase of Packaging Materials Update

Dear Seller, you can now purchase packaging materials offline starting from tomorrow 16th Nov at the Agege hub from 9 am- 4 pm on weekdays and 9 am -3 pm on weekends.
  • 15 Nov 2019
  • 17:43

Purchase of Packaging Materials

Effective 16th Nov, you will be able to purchase packaging materials offline at the Agege hub, Mon-Fri 9 am- 4 pm and Sat 9 am - 3 pm.

  • 13 Nov 2019
  • 12:33

VDO Update

Please be aware that you will not be attended to if you arrive at the hub 30 minutes before the closing time with more than 10 packages to ship.