News

  • 02 Dec 2019
  • 13:28

Hub update

Dear Seller due to high order volumes & space constraints, you will be required to pick your available returns at the hub before shipping.
  • 25 Nov 2019
  • 16:56

Update on Purchase of Packaging Materials

Dear Seller, the sale of packaging materials at all hubs ends on Wednesday 27th November 2019. Please ensure you have adequate Packaging Materials to fulfill your Black Friday orders.
  • 18 Nov 2019
  • 09:43

Purchase of Packaging Materials Update

Dear Seller, you can now purchase packaging materials offline starting from tomorrow 16th Nov at the Agege hub from 9 am- 4 pm on weekdays and 9 am -3 pm on weekends.
  • 15 Nov 2019
  • 17:43

Purchase of Packaging Materials

Effective 16th Nov, you will be able to purchase packaging materials offline at the Agege hub, Mon-Fri 9 am- 4 pm and Sat 9 am - 3 pm.

  • 13 Nov 2019
  • 12:33

VDO Update

Please be aware that you will not be attended to if you arrive at the hub 30 minutes before the closing time with more than 10 packages to ship.
  • 08 Nov 2019
  • 12:17

Hub Operations Update

Important, there will be normal operations across all hubs on Monday, 11th Nov. Please be aware that you will not be attended to if you arrive at the hub 30 mins before the closing time with more than 10 packages to ship. Click here to view all operating hours.
  • 12 Nov 2019
  • 12:26

Black Friday Drop off details 2019

Dear Seller, please note that the drop off timeline on seller center would take effect from 8th November 2019.
Please Click here for more details
  • 01 Nov 2019
  • 20:22

VIBES RULES, DAILY ORDER LIMIT & PENDING TO SHIPPED ORDER LIMIT UPDATE

Are you ready for the massive Black Friday Sales? Click here for the reminder on VIBES rules, Daily Order Limit and Pending to Shipped Order Limit.
 
  • 01 Nov 2019
  • 20:12

BRAND REQUEST UPDATE

Important! Important! 
All brand requests will be suspended for Black Friday Sales from Nov 4th -Dec 8th. Ensure you send in your brand creation request the latest by Nov 3rd.

Click here to request. 
 
Hurry now to avoid the last-minute rush.
  • 01 Nov 2019
  • 20:09

JANKARA OPERATION UPDATE

Please note that Jankara operation will be split between the Jankara VDO Station and Jankara VDO Extension for the Black Friday Sales. 

1. Small and medium packages will be shipped at the Jankara VDO Extension hub
2. Large packages will be shipped at the Jankara VDO hub

This means that if you currently ship small/medium items, ensure you set all pending orders to NG 3PL Jankara VDO Extension hub on Seller Center. 
 
Small/Medium items will NOT be shipped at the main Jankara VDO hub.
 

Please be aware that you will not be attended to if you arrive at the hub 30 mins before the closing time with more than 10 packages to ship. Ensure your packaging materials and invoices are ready before checking in at the waiting room.

Click here for all drop-off locations and operating hours.  
  • 01 Nov 2019
  • 09:01

Hub Operations Update

Dear Seller, there will be no operation across all hubs on Sat. 2nd November 2019 due to a scheduled QC training. All affected orders will be extended by 24hrs. 
  • 15 Oct 2019
  • 09:22

Seller Center Update

Dear Vendors, Please ensure your email address on Seller Center profile is correct. This is to make sure we keep you updated on our policies and processes.
  • 11 Oct 2019
  • 14:00

Return to vendor pick up

Dear Seller, please be informed that from 1st Nov. 2019, no exemption will be given to collect your returned items. Ensure you have your picker credentials available to pick up your returns. Click here to know more about creating your picker details

  • 02 Oct 2019
  • 17:35

Ogba Hub Update

Dear Seller, please note that effective Monday 7th Oct, all return operations (pickup) in Ogba hub will be moved to a new address located at 52 Shorinmade Street Off Ijaiye-Ogunnusi Road Aguda Ogba Lagos.
  • 01 Oct 2019
  • 09:17

Independence Day Hub Operations

Happy Independence Day!!! Please click here to view the hub operating hours for 1st October 2019.
  • 10 Sep 2019
  • 11:26

Update on Drop Off Locations

Important! Dear Seller, Please note that our operation timeline for all hubs has been reviewed. Click here
  • 03 Sep 2019
  • 10:21

Ebute-Metta Hub Update

You can now set your orders to ready to ship to Ebute-Metta hub effective 2nd September 2019.
  • 30 Aug 2019
  • 15:10

Agege VDO Update

Be aware that all operations at Agege Hub will cease at 2 pm on Saturday, 31st August 2019 due to a fumigation exercise. Ensure you arrive to the hub at least an hour before 2 pm if you are shipping more than 10 packages. Sincere apologies for any inconvenience.
  • 24 Aug 2019
  • 14:59

Ebute-Metta Hub Update

Important! To enjoy a better hub experience, the drop off operations at Ebute-Metta hub will be temporarily closed from 27th Aug to 2nd Sep due to agents training. Please use the nearest hub here. However, you can continue to pick up your returns as normal. We apologize for any inconvenience caused.
  • 19 Aug 2019
  • 10:32

Okota Hub Update

Important! Effective from 20th August 2019, the Okota hub would resume operations at a new address: 5 Jimoh Farombi drive, Off Okeho Street, Ire-akari, Okota.