• 07 Jul 2021
  • 16:49


Dear Seller,

Surulere hub will resume operations at a new location on Monday, 12th July 2021. This means the hub will be closed for operations on Saturday 10th July 2021.
Please find details of the new location below: 

Address: 18, Ayinde Giwa Street off Ogunlana drive 

Google Map link: 

Landmark: RCCG Jesus Embassy

Nearest Bus stop: Masha Bus Stop

Operating hours: Mon - Fri: 8AM - 2PM | Sat: 10AM - 2PM

  • 08 Jun 2021
  • 17:49


Dear Seller,

Effective Thursday 10th June 2021, Ogba hub will resume operations at at a new location, please see details below:

New Address:

51/52 Ijaiye Road, Ogba bus stop. Ogba
Nearest Bus stop: Ogba Bustop
Land Mark: UBA
  • 23 Dec 2020
  • 15:19

Happy Holidays

Dear Seller, Happy Holidays! Effective tomorrow 24th Dec. there will be a mix of selected and no operations across all hubs, please click here for more information

  • 28 Oct 2020
  • 19:13

Important Update

Due to the QC (Quality Check) training for all hub agents and the Id-El-Maulud Holiday, there will be selected operations across all hubs on Thurs 29th and Fri 30th October 2020. For more details click here
  • 24 Oct 2020
  • 19:28

Hub Operations

Normal operations resumes across all drop off hubs on Monday, 26th October 2020
  • 20 Oct 2020
  • 13:25


Due to the 24hrs curfew imposed, all hubs are closed effective immediately, order fulfilment timelines will be extended accordingly
  • 19 Oct 2020
  • 15:51

Important Update

All orders due for cancellation today have been extended by 24 hours due to the ongoing protests.
  • 09 Jun 2020
  • 12:02

Jumia Anniversary Campaign


  • 25 Mar 2020
  • 22:48

Hub Closure

Important! Dear Seller, please note that Revive, Awolowo, Trade-fair, Alaba, Obanikoro & Lekki hubs will be closed for operations from tomorrow 26th March 2020. Click here for more details.
  • 25 Mar 2020
  • 22:25

Seller Payment Update

IMPORTANT: Dear Seller, please note that Jumia Pay will be the only payment option available to you from the 6th of April 2020. Please endeavor to create your Jumia pay account before this date. Click here to learn more.
  • 20 Mar 2020
  • 10:30

Counterfeit Charge

IMPORTANT!! Dear Seller, please note that the increase in Counterfeit Penalty Charge from NGN 50,000 to NGN 70,000 will take effect from 30th March, 2020.
  • 05 Feb 2020
  • 15:21

Seller Center Downtime

Dear vendor, there will be a seller center downtime during which you will be unable to access seller center for 1 hour starting at 12 midnight.  
  • 22 Jan 2020
  • 13:30

Trade Fair Hub Update

Dear vendor, due to a scheduled cycle count, there will be no operations at the Trade fair hub on Saturday, 25th of January, 2020. Normal operations would resume on Monday 27th of January 2020.
  • 09 Jan 2020
  • 16:12

Seller Center Downtime

Dear vendor, there will be a seller center downtime during which you will be unable to access seller center for 30 minutes starting at 12 midnight on the 10th of January.
  • 07 Jan 2020
  • 18:05

Ogba Hub Update

Dear vendor all returns can now be picked up at Ogba hub and the operating times have been extended, for more info please click here  
  • 24 Dec 2019
  • 10:42

Cycle Count Update

Due to the end of year cycle count, we will have limited operations from 21st Dec, for more info please click here
  • 17 Dec 2019
  • 18:19

Alaba Hub Update!

Due to end of year festivities, there will no operations at Alaba reco plaza on Wednesday 18th December, all packages should be shipped at the rest point building.
  • 11 Dec 2019
  • 11:08

Ogba Hub Update

IMPORTANT! Due to a recent security concern in Ogba environs, please note that Ogba hub operating hours have been revised and the hub will now close at 1 pm daily until further notice. This will be effective from today, 11th December 2019. In the event you are unable to get to the hub before 1 pm, please note that you can ship from the nearest hub, see a list of all other hubs here . We apologize for the inconvenience.

  • 10 Dec 2019
  • 18:26

Seller Center Maintenance

IMPORTANT! There will be routine maintenance on Seller Center on Wednesday, 11th December at 12:00 -12:30 AM as a result, Seller Center will not be available for 30mins.
Seller Center will be restored immediately after the maintenance is concluded.
We sincerely apologize for any inconvenience this may cause.
  • 02 Dec 2019
  • 13:28

Hub update

Dear Seller due to high order volumes & space constraints, you will be required to pick your available returns at the hub before shipping.