News

  • 22 Jan 2020
  • 13:30

Trade Fair Hub Update

Dear vendor, due to a scheduled cycle count, there will be no operations at the Trade fair hub on Saturday, 25th of January, 2020. Normal operations would resume on Monday 27th of January 2020.
  • 09 Jan 2020
  • 16:12

Seller Center Downtime

Dear vendor, there will be a seller center downtime during which you will be unable to access seller center for 30 minutes starting at 12 midnight on the 10th of January.
  • 07 Jan 2020
  • 18:05

Ogba Hub Update

Dear vendor all returns can now be picked up at Ogba hub and the operating times have been extended, for more info please click here  
  • 24 Dec 2019
  • 10:42

Cycle Count Update

Due to the end of year cycle count, we will have limited operations from 21st Dec, for more info please click here
  • 17 Dec 2019
  • 18:19

Alaba Hub Update!

Due to end of year festivities, there will no operations at Alaba reco plaza on Wednesday 18th December, all packages should be shipped at the rest point building.
  • 11 Dec 2019
  • 11:08

Ogba Hub Update

IMPORTANT! Due to a recent security concern in Ogba environs, please note that Ogba hub operating hours have been revised and the hub will now close at 1 pm daily until further notice. This will be effective from today, 11th December 2019. In the event you are unable to get to the hub before 1 pm, please note that you can ship from the nearest hub, see a list of all other hubs here . We apologize for the inconvenience.

  • 10 Dec 2019
  • 18:26

Seller Center Maintenance

IMPORTANT! There will be routine maintenance on Seller Center on Wednesday, 11th December at 12:00 -12:30 AM as a result, Seller Center will not be available for 30mins.
Seller Center will be restored immediately after the maintenance is concluded.
We sincerely apologize for any inconvenience this may cause.
  • 02 Dec 2019
  • 13:28

Hub update

Dear Seller due to high order volumes & space constraints, you will be required to pick your available returns at the hub before shipping.
  • 25 Nov 2019
  • 16:56

Update on Purchase of Packaging Materials

Dear Seller, the sale of packaging materials at all hubs ends on Wednesday 27th November 2019. Please ensure you have adequate Packaging Materials to fulfill your Black Friday orders.
  • 18 Nov 2019
  • 09:43

Purchase of Packaging Materials Update

Dear Seller, you can now purchase packaging materials offline starting from tomorrow 16th Nov at the Agege hub from 9 am- 4 pm on weekdays and 9 am -3 pm on weekends.
  • 15 Nov 2019
  • 17:43

Purchase of Packaging Materials

Effective 16th Nov, you will be able to purchase packaging materials offline at the Agege hub, Mon-Fri 9 am- 4 pm and Sat 9 am - 3 pm.

  • 13 Nov 2019
  • 12:33

VDO Update

Please be aware that you will not be attended to if you arrive at the hub 30 minutes before the closing time with more than 10 packages to ship.
  • 08 Nov 2019
  • 12:17

Hub Operations Update

Important, there will be normal operations across all hubs on Monday, 11th Nov. Please be aware that you will not be attended to if you arrive at the hub 30 mins before the closing time with more than 10 packages to ship. Click here to view all operating hours.
  • 12 Nov 2019
  • 12:26

Black Friday Drop off details 2019

Dear Seller, please note that the drop off timeline on seller center would take effect from 8th November 2019.
Please Click here for more details
  • 01 Nov 2019
  • 20:22

VIBES RULES, DAILY ORDER LIMIT & PENDING TO SHIPPED ORDER LIMIT UPDATE

Are you ready for the massive Black Friday Sales? Click here for the reminder on VIBES rules, Daily Order Limit and Pending to Shipped Order Limit.
 
  • 01 Nov 2019
  • 20:12

BRAND REQUEST UPDATE

Important! Important! 
All brand requests will be suspended for Black Friday Sales from Nov 4th -Dec 8th. Ensure you send in your brand creation request the latest by Nov 3rd.

Click here to request. 
 
Hurry now to avoid the last-minute rush.
  • 01 Nov 2019
  • 20:09

JANKARA OPERATION UPDATE

Please note that Jankara operation will be split between the Jankara VDO Station and Jankara VDO Extension for the Black Friday Sales. 

1. Small and medium packages will be shipped at the Jankara VDO Extension hub
2. Large packages will be shipped at the Jankara VDO hub

This means that if you currently ship small/medium items, ensure you set all pending orders to NG 3PL Jankara VDO Extension hub on Seller Center. 
 
Small/Medium items will NOT be shipped at the main Jankara VDO hub.
 

Please be aware that you will not be attended to if you arrive at the hub 30 mins before the closing time with more than 10 packages to ship. Ensure your packaging materials and invoices are ready before checking in at the waiting room.

Click here for all drop-off locations and operating hours.  
  • 01 Nov 2019
  • 09:01

Hub Operations Update

Dear Seller, there will be no operation across all hubs on Sat. 2nd November 2019 due to a scheduled QC training. All affected orders will be extended by 24hrs. 
  • 15 Oct 2019
  • 09:22

Seller Center Update

Dear Vendors, Please ensure your email address on Seller Center profile is correct. This is to make sure we keep you updated on our policies and processes.
  • 11 Oct 2019
  • 14:00

Return to vendor pick up

Dear Seller, please be informed that from 1st Nov. 2019, no exemption will be given to collect your returned items. Ensure you have your picker credentials available to pick up your returns. Click here to know more about creating your picker details