Dear Vendors,
When processing your orders (setting to "ready to ship"), please note to select the same delivery provider you will be dropping off at. This set-up is necessary in order to track your packages better and to ensure we have sufficient capacity at each location to meet your needs. A detailed description of how to select hubs for drop off can be found by clicking on this link. Please review carefully and take note particularly in the event you will be shipping your packages at a location different from your regular drop off point.
Also note that Alaba, and Jankara will now be accepting large packages. Please visit these locations to drop off items that do not fit in large Jumia flyers and as highlighted above select the relevant delivery provider during the "ready to ship" process.
Please find our packaging guidelines here and relevant packaging source guidelines here
For more information, kindly raise a claim
Click to see full details of the drop off locations below:
Location: Abule Egba Address 1: No 8, Abiodun Aina Street Nearest Bus stop: Abule Tailor bus stop, Abule Egba Landmark: The Street After NNPC Filling Station Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Agege Address 1: 10 Agege Motorway, Beside Total Filling Station, Old Abeokuta Road Nearest Bus stop: Onipetesi Bus stop Landmark: besides the Total filling station Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Awolowo Address 1: 5 Olaide Tomori Street, Off Simbiat Abiola Way (Medical Road), Ikeja Nearest Bus stop: Ikeja New Garage Bus stop Landmark: Street beside Pointek Building Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: NG-3pl Alaba VDO-Station Address 1: No 10, Alhaji Shittu Street Nearest Bus stop: Transformer Bus Stop, Alaba International. Landmark: Behind Ojo Local Government, Alaba International. Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: 3pl Ojo-Alaba VDO Station Address 1: 11,chibueze street, Fedma junction beside new age factory Alaba Intl Market. Nearest Bus stop: Phone Village. Landmark: Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Ajah Address 1: 13B Powerline Close off Bisi Afolabi Street, Marshy Hills Estate Nearest Bus stop: Akins bus stop, Ado Road Landmark: First right-turn from the Estate gate Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Festac Address 1: 1st Avenue, opposite L- Close Festac town Nearest Bus stop: Rumours Nite Club Landmark: Opposite L Close (inside Da vinci school building) Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: 7th-Avenue Festac Address 2: House 1, 7th Avenue, R close, Festac. Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Ikorodu Address: No. 58 Ibeshe Road, Owode Ibeshe, Ikorodu Nearest Bus stop: Aganga Bus stop/Rabacca Landmark: Beside holy trinity hospital Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Jankara (accepts large packages) Address: 138, Adeniji Road, Lagos Island Nearest Bus stop: Adeniji Adele Bus Stop Landmark: Adeniji Adele Local Government Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Ogba Address: 51/52 Ijaiye Road, Ogba. Nearest Bus stop: Ogba Bus Stop Landmark: UBA Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Okota Address: No 5 Jimoh Farombi drive, Off Okeho Street, Ire-akari, Okota Lagos. Nearest Bus stop: Ago Roundabout bus-stop Landmark: Close to Leila's place. Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Lekki Address: 25 Agungi Ajiran Road, Opposite Divine grace Plaza Agungi. Landmark: Divine Grace Plaza. Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Sura (accepts large packages) Address: Block 12 Suite, 1-12, Sterling Bank Sura Shopping Complex. Nearest Bus stop: Opposite Sura bus stop, Lagos Island Landmark: Beside Central Mosque in Sura shopping complex. Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Surulere Address: 18 Ayinde Giwa Street off Ogunlana drive Landmark: RCCG(Jesus Embassy) Nearest Bus stop: Masha Bus stop Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Trade Fair (accepts large packages) Address: Don Climax Ventures Plaza, No 5 New Mandilas International Trade center, Trade Fair. Landmark: New Mandillas Bus stop. Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Location: Yaba Address: No. 9 Olumo street Onike Yaba. Nearest Bus stop: Onike bus stop Landmark:Onike Round-About Opening Hours: Mon – Fri: 8 AM – 3 PM | Sat: 8 AM – 3 PM |
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Drop-off issue reporting form is now Live!
Do you have an item that was dropped off but not scanned as shipped? Please let us know by completing this form: Drop-off Issue Reporting Form
Read more about how to deal with drop-off issues on page 11 of the - Jumia Customer Protection Policy