Dear vendors,
When processing your orders (setting to "ready to ship"), please note to select the same delivery provider you will be dropping off at. This set-up is necessary in order to track your packages better and to ensure we have sufficient capacity at each location to meet your needs. A detailed description on how to select hubs for drop off can be found by clicking on this link. Please review carefully and take note particularly in the event you will be shipping your packages at a location different from your regular drop off point.
Also note that Agege, Okota, Trade Fair, Sura, and Awolowo Hubs will now be accepting large packages. Please visit these locations to drop off items that do not fit in large Jumia flyers and as highlighted above select the relevant delivery provider during the "ready to ship" process.
Please find our packaging guidelines here and relevant packaging source guidelines here
For more information, kindly raise a claim:
Contact our support team via:
Phone: 018881102; 01-277-2361 (Monday - Friday: 9am to 5pm)
Location: Abule Egba Address: No 8, Abiodun Aina street Nearest Bus stop: Abule Tailor bustop, Abule Egba Landmark: Road beside Oando filing station Opening Hours: Mon - Fri: 8AM - 4PM | Sat: 9AM - 3PM |
|
Location: Agege (accepts large packages) Address: 10 Agege Motorway, Beside Total Filling Station, Old Abeokuta Road Nearest Bus stop: Onipetesi Bus stop Landmark: beside Total filling station Opening Hours: Mon-Fri: 8AM - 6PM | Sat: 8AM - 4PM |
|
Location: Ajah Address: 3B Powerline Close off Bisi Afolabi Street, Marshy Hills Estate Nearest Bus stop: Akins bus stop, Ado-Badore Road Landmark: By Mobil Filling Station Opening Hours: Mon - Fri: 8AM - 3PM | Sat: 8AM - 2PM |
|
Location: Alaba Int'l Market Address: Shop 11, Reco Plaza, Alaba Int'l Market, After Sunny Bus Stop, Ojo Igbede Road, Ojo Nearest Bus stop: G.U.O. Transport - Alaba Intn'l Terminal Landmark: Opposite MTN Office, One Building from Diamond Bank Opening Hours: Mon,Tue,Wed & Fri: 8AM - 3PM | Thur: 10AM - 3PM | Sat: 9AM - 3PM |
|
Location: Awolowo Way (Accepts large packages) Address: 5 Olaide Tomori Street, Off Simbiat Abiola way (Medical Road), Ikeja Nearest Bus stop: Ikeja New Garage Bus stop Landmark: Street beside Pointek Building Opening Hours: Mon - Fri: 9AM - 4PM (Thu - 10AM - 4PM) | Sat: 10AM - 2PM |
|
Location: Ebute Metta (accepts large packages) Address: No. 309 Borno Way, Ebute Metta, Lagos Nearest Bus stop: Casino Bus Stop Landmark: Casino Bus Stop Opening Hours: Mon - Fri: 9AM - 2PM | Sat: 10AM - 2PM |
|
Location: Egbeda (accepts large packages) Address: No.62 Idimu road Orelope Bus stop Egbegda Lagos Nearest Bus stop: Orelope Bus Stop Landmark: Mouka Foam building behind the BRT Park. Orelope Bus stop Opening Hours: Mon - Fri: 3AM - 3PM | Sat: 9AM - 2PM |
|
Location: Festac Address: 1st Avenue, opposite L- Close Festac town Nearest Bus stop: Rumours Nite Club Landmark: Opposite L Close (inside Da vinci school building) Opening Hours: Mon - Fri: 9AM - 2PM | Sat: 9AM - 2PM |
|
Location: Ikorodu Address: No. 58 Ibeshe Road, Owode Ibeshe, Ikorodu Nearest Bus stop: Aganga Bus stop/Rabacca Landmark: Beside holy trinity hospital Opening Hours: Mon - Fri: 8AM - 4PM | Sat: 9AM - 3PM |
|
Location: Jankara Address: Block 108 Flat 2 Dolphin Estate Phase- II Adeniji Adele Road Jankara Lagos Island Nearest Bus stop: Adeniji Adele Bus Stop Landmark: Adeniji Adele Central Police Station. Opening Hours: Mon - Sat: 8AM - 3PM |
|
Location: Obanikoro Address: 5, Ilojo Crescent Off Ikorodu Road Obanikoro Nearest Bus stop: Savoil Bus Stop Landmark: Lamlat House 270 Ikorodu Road Obanikoro Opening Hours: Mon - Fri: 8AM - 3PM | Sat: 9AM - 2PM |
|
Location: Ogba Address: 34 Shorinmade Street Off Ijaiye-Ogunnusi Road Aguda Ogba Lagos. Nearest Bus stop: Ogba Bus Stop Landmark: Street is opposite Excellence Hotel Aguda Ogba. Opening Hours: Mon - Fri: 8AM - 3PM | Sat: 9AM - 2PM |
|
Location: Ojuelegba Address: No 25, Akinhanmi Street, Surulere Lagos. Nearest Bus stop: AP by Moshalashi bus stop Landmark: Vintage Suites Opening Hours: Mon - Fri: 8AM - 3PM | Sat: 9AM - 2PM |
|
Location: Okota (accepts large packages) Address: No 42 oludegun street isolo okota. Nearest Bus stop: Okota bus-stop Landmark: Close to peculiar treasure school Opening Hours: Mon - Fri: 8AM- 3PM | Sat: 9AM - 3PM |
|
Location: Phase 1 Lekki 20 Alhaji Hussein Sunmonu Street,
Off Road 13, Lekki Phase 1 .
Nearest bus stop: Road 13 bus stop.
Opening Hours: Mon - Fri: 9AM - 3PM | Sat: 9AM - 3PM
|
|
Location: Revive (accepts large packages) Address: Revive Building opposite SLOT, No.2 Simbiat Abiola Way(Medical Road) Computer Village-Ikeja Nearest Bus stop: New Garage Bus Stop Landmark: Revive Building opposite SLOT Opening Hours: Mon,Tue,Wed,& Fri (8AM - 4PM); Thursday(10AM - 4PM); Saturday(8AM - 4PM) |
|
Location: Sura (accepts large packages) Address: Block 12 Suite, 1-12, Sterling Bank Sura Shopping Complex. Nearest Bus stop: Opposite Sura bus stop, Lagos Island Landmark: Beside Central Mosque in Sura shopping complex Opening Hours: Mon-Fri: 8AM - 2PM | Sat: 9AM - 3PM |
|
Location: Surulere Address: 53, Olukole street, Off Alhaji Marsha Street, Surulere Nearest Bus stop: Adelabu bus-stop Landmark: Heritage Bank Opening Hours: Mon - Fri: 8AM - 2PM | Sat: 9AM - 3PM |
|
Location: Trade Fair (accepts large packages) Address: NO.13, U.A.S.P.A SHOPPING COMPLEX, TRADE FAIR, OPPOSITE ASPAMDA Nearest Bus stop: Aspamda Firstgate Bus stop Landmark: First Gate Bus stop ASPAMDA Opening Hours:Mon - Fri: 8AM - 3PM | Sat: 8AM - 2PM |
|
Location: Yaba Address: No. 9 Olumo street Onike Yaba. Nearest Bus stop: Onike bus stop Landmark:Onike Round-About Opening Hours: Mon - Fri: 8AM - 2PM | Sat: 9AM - 3PM |
Drop-off issue reporting form is now Live!
Do you have an item that was dropped off but not scanned as shipped? Please let us know by completing this form: Drop-off Issue Reporting Form
Read more about how to deal with drop-off issues on page 11 of the - Jumia Customer Protection Policy